Quinn-direct Selects FINEOS for Enterprise Claims Management
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FINEOS Claims to support growth at leading European insurance company -
Dublin, Ireland, May 23, 2007 – FINEOS Corporation, a global provider of innovative enterprise software solutions for insurance, bancassurance, and social insurance, today announced that Quinn-direct Insurance has selected FINEOS to provide comprehensive enterprise claims management for its motor and household product lines. Initially, the system will be rolled-out in Ireland and eventually expanded to cover all claims operations in the UK and Europe.
Established in 1996, Quinn-direct is one of the fastest growing insurance companies in Europe with a substantial presence in the Irish and UK insurance markets. Recently the company also commenced operations in the Netherlands and Belgium. Quinn-direct provides a full suite of general insurance products including private and commercial motor, household as well as a range of covers for businesses.
Colin Morgan, General Manager at Quinn-direct, said: “Improving efficiencies in claims processing is a key part of Quinn-direct’s strategy to deliver value, customer service and innovation. We chose FINEOS because they impressed us on a number of levels, particularly their general insurance expertise and track record of delivery in the sector.”
Quinn-direct will implement FINEOS Claims, part of FINEOS’ front-to-back solutions for the insurance industry. FINEOS Claims delivers a total solution comprising
• Fully automated claims and case handling
• Integrated customer relationship management
• Comprehensive financial management
• Optimal provider management
This is achieved through the use of comprehensive single view of the customer information as well as an integrated platform designed for straight-through processing. All FINEOS solutions are web enabled and designed to be delivered in an open Service Oriented Architecture (SOA) as a component based infrastructure for enterprise applicability and reuse.
Michael Kelly, CEO FINEOS, added: “We are delighted to have such a well-respected company as Quinn-direct as a client. Quinn-direct selected FINEOS following a rigorous review of FINEOS Claims. We look forward to working with such an innovative company.”
About Quinn-direct
Since it was established in 1996, Quinn-direct has driven down the cost of insurance in Ireland and has gained a reputation for value, customer service and innovation. Quinn-direct has been the fastest growing insurance company in Ireland over the past 10 years and is now the third largest insurer in Ireland. Since 2004 the Company has also developed a significant presence in the UK and more recently entered the Dutch and Belgian insurance markets. The Company provides a full suite of general insurance products including private and commercial motor, household as well as a range of covers for businesses including employers’ liability, public liability and property damage. The company currently has 650,000 customers. For more information, please visit www.quinn-direct.ie
