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FINEOS Claims for Disability

As individuals and employers become more aware of the importance of disability insurance, insurers have an opportunity to grow their business. 

In order to accommodate the projected growth in disability insurance, you must be able to introduce and support new products and effectively handle the subsequent increase in claims volume. At the same time, it is critical for you to meet customers’ expectations for personal and timely service.

With FINEOS Claims for Disability, you can take advantage of the opportunity to grow your disability business.

Greater Operational Management of Disability Claims

FINEOS Claims provides you with greater operational management of all disability types, for both group and individual.  The solution delivers enhanced injury management which allows you to manage the claims process to a desired outcome.

The injury management features within FINEOS Claims for Disability deliver all relevant information to claims handlers in a single system, providing them with the data they need to make informed decisions and speed the resolution of a claim. 

FINEOS Claims for Disability is integrated with the Reed Group’s Medical Disability Advisor (MDA) to help claims handlers closely monitor return-to-work scenarios.

Enhanced Financial Management

FINEOS Claims for Disability allows for complete financial management, including reserving and handling of complex payments.  The solution allows the establishment of automatically recurring payments as well as back-dated or out-of-sequence payments.  Insight into reserving and claim data allows for more precise development of disability products and pricing.

Improving the Customer Experience

FINEOS Claims for Disability helps you deliver superior customer service while providing the transparency into the claims process that is necessary in a highly-regulated industry. 

The solution provides a real-time, single view of the customer, allowing claims handlers to provide highly personalized service.  Decision support, guided by expert third-party data such as the Reed MDA, and service level enforcement ensures that claims handlers are managing each claim to industry-standard best practices. 

FINEOS Claims for Disability provides operational insight into the entire claims process, ensuring that regulations – both self-imposed and governed – are followed at all times.  Changes to processes and procedures can be made at the business-level, allowing for rapid response to changing conditions.

Consolidate Lines of Business

FINEOS Claims is built on the FINEOS Insurance Platform, a component-based enterprise infrastructure.  This helps you combine claims management for multiple products and businesses onto a single platform for enterprise claims management and enables you to maintain a competitive advantage as the industry goes through increased consolidation.

FINEOS Claims for Disability goes beyond traditional claims processing to deliver all aspects of a total claims solution:

• Fully automated claims and case management
• Integrated customer management
• Comprehensive financial management
• Optimal provider management
• A flexible, modern, rules-driven technology platform