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FINEOS Solutions for Government

Insurance providers of any kind must focus on the effectiveness and efficiency of their organizations. This is no less true of government institutions and social agencies. FINEOS solutions enable governmental insurance providers to streamline their operations while delivering exceptional service to their insureds.

FINEOS works with some of the largest and most complex social insurance organizations around the world, in both the public and private sector. Our solutions support organizations that deal with bodily injury, compulsory third-party (CTP) and work cover insurance.

Our in-depth industry experience has helped us provide solutions that:

• Automate repetitive tasks according to best-practices, eliminating the need for manual intervention in routine matters and reducing the risk of costly human error
• Provide comprehensive customer and case information, empowering agents to provide superior customer service
• Provide the flexibility to respond to changing conditions
• Consolidate business onto a single, open and flexible architecture

FINEOS solutions for social insurance are built on an open service oriented architecture (SOA) that integrates easily within an existing legacy environment. To learn more about our flexible technical architecture, click here.

Our products are available for implementation to address a single business need, such as claims or payments. The FINEOS Insurance Platform can also be utilized as a framework for a larger, enterprise-wide legacy enrichment or business transformation project, such as our recent project with the Accident Compensation Corporation (ACC) in New Zealand.

FINEOS solutions for social insurance are available for:

• CRM Sales & Service
• Claims and Payments