Case Studies

RBC - Groundbreaking Change at RBC Insurance
RBCI establishes an enterprise-wide platform to improve business results

ACC- Enterprise Claims Management at the Accident Compensation Corporation
New Zealand's ACC uses FINEOS Claims to administer over 2 million claims annually

Assurant - The Benefit of Online Claims Processes
Assurant Employee Benefits uses FINEOS to help streamline claims management processes

Delta Lloyd's New Claims Managment Model - published by Forrester Research
Delta Lloyd's new claims management model brings operational efficiencies

Delta Lloyd - Reduces Costs and Speeds Up Paperwork
Delta Lloyd consolidates 20 systems with FINEOS and IBM to improve claims handling process

Delta Lloyd NV - Getting a Handle on Claims Damages
Delta Lloyd NV uses FINEOS Claims Manager to reduce annual reserves

Legal & General - A Call for Better Sales
Legal & General chose FINEOS' web-enabled customer relationship management (CRM) solution for its inbound and outbound sales center

Northern Rock - Mortgage Application Processing Made Paperless
Northern Rock uses FINEOS to automate its mortgage application process and end associated paper trails

Northern Rock - Sales Opportunity Management
Delivering on its promises Northern Rock uses FINEOS to increase service and sales efficiencies in its telephone-based lending operation

Canada Life - Committed to Excellence in Customer Care
How Canada Life Ireland uses FINEOS solutions to boost customer retention and acquisition programs

Friends First - A Friendlier Approach to Customer Service
How Friends First uses FINEOS to drive productivity and better serve customers

The Derbyshire - Cultivating a Lasting Relationship
The Derbyshire uses FINEOS for customer retention

The Derbyshire - Microsoft
Getting to know you -- customer relationship management

Skandia - Making it Easier to Do Business
Skandia deploys FINEOS to streamline processing of new business

Allianz Nederland - That's Life
Allianz Nederland uses FINEOS Life to empower life insurance customers

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