The Commonwealth Bank is one of Australia’s leading providers of integrated financial services including retail banking, premium banking, business banking, institutional banking, funds management, superannuation, insurance, and investment and sharebroking products and services. CommInsure is an award winning organization and has been honored at the Australia and New Zealand Institute of Insurance & Finance Award, winning ‘Life Insurance Company of the Year (2005, 2007)’ and the Australian Banking & Finance Insurance Awards, winning ‘Best Life Insurance Company’.
In 2002, CommInsure was formed as a specialist division within the CBA to combine all Australian insurance activities. FINEOS was introduced as one of the technology initiatives behind that plan to support its sales and servicing operation, including new business and claims management.
In 2008 CommInsure upgraded to the latest version of FINEOS.