Webinar: Optimizing Billing Systems to Compete in a Challenging Market

Tom Benton is Vice President, Research and Consulting in the Insurance practice at Novarica with expertise in IT strategy, business process reengineering, core systems implementation and project management, primarily for life and annuities. Prior to joining Novarica, he served as VP, Technology and Systems at Navy Mutual, where he led a multi-year strategy to transform the core systems, which included a rapid-deployment Policy Administration System implementation.

Tom has broad experience as a senior IT executive, serving as CIO/CTO at two medium-sized non-profits in the Washington, DC area, and has held positions in IT project management at PG&E and General Electric.

Tom holds a BS degree from Cornell University and a MS degree from MIT.

James Hehir, Product Manager, FINEOS

James Hehir is a Product Manager at FINEOS with responsibility for the FINEOS Billing product.

His previous roles at FINEOS include product managing FINEOS’ flagship Claims product as well as being Solution Architect on several of FINEOS’ largest Claims implementations.

James started his career in the insurance industry in the actuarial dept. of New Ireland Assurance, qualifying as an actuary in 1998.

Chuck Johnston, Chief Marketing Officer, FINEOS

Chuck is responsible for the North American software business including Sales, Alliances, Marketing and Go to Market strategy. He is also responsible for the Global Marketing team driving the FINEOS corporate brand and providing marketing supporting for Go to Market in all regions.

Chuck is a senior insurance executive with over 30 years of expertise in insurance and information technology.

He is a frequent presenter at industry conferences, including LOMA events,LIMRA, I&T Executive Summit, ACORD, IASA, and the International Insurance Society.