FINEOS Webinar taking place on March 9
Wednesday March 9, 2016
11am EST, 4pm GMT
The North American Life & Health insurance market is being flooded with supplemental health and accident products.
In this climate, customer service has become the primary battleground where insurers can compete for new customers and keep their existing customers base satisfied.
One of the latest bars being set in the industry is to be able to provide claim payment within 24 hours of a claim being submitted, we’ll call it Same Day Pay.
This webinar will examine which products are best suited for Same Day Pay, the technology and processes required to implement it, and how it could set the stage for future claims service enhancements.
David Nicolai, Senior Vice President, FINEOS
David is a Senior Vice President at FINEOS with responsibility for the North American Life & Health Claims Practice. He has nearly 20 years of experience working with various reinsurers, insurers, and insurance software vendors in a variety of roles. Prior to joining FINEOS in 2006, he was a developer and later product manager at CSC before becoming Director of Sales at Sungard Insurance Systems. His insurance career began in 1994 at Duncanson & Holt Reinsurers and later Unum where he served in a variety of roles before becoming a manager for the organization’s long term care insurance unit.