New York Life Group Benefit Solutions

Trailblazing digital transformation journey reaps unprecedented results

A transformational journey that is changing employee benefits 

Michael Kelly, CEO, FINEOS

We are honored to present this joint case study to the employee benefits industry on behalf of FINEOS and New York Life Group Benefit Solutions (Group Benefit Solutions). Several years ago, we independently came to a similar conclusion that employees would require more comprehensive and flexible employee benefits, meaning a period of great change and opportunity ...


Exploring the New York Life Group Benefit Solutions and FINEOS relationship


New York Life Group Benefit Solutions unprecedented achievements

9 Million customers

$4.1 Billion book of businesson one platform

6 Replacedback-office systems

New York Life Group Benefit Solutions invests to secure its leadership now and in the future

"New York Life Group Benefit Solutions has achieved an industry-first technology position with the first complete FINEOS AdminSuite implementation on the FINEOS Platform powered by AWS.

FINEOS AdminSuite combined with other complementary cloud technology investments enables Group Benefit Solutions to provide best-in-class benefits administration for our employer clients and their employees today while keeping pace with future market demands."

Matt Marze, Vice President – Technology, New York Life Group Benefit Solutions

An industry perspective

"We have seen and heard numerous times in our surveys, reports, and industry engagements that one of the top technology priorities for insurance carriers is to have an end-to-end, fully integrated administrative system that resides on the cloud.

A technology and operational solution that incorporates customization, scalability, and resiliency will allow carriers to provide their customers and team members a seamless, intuitive, secure business experience."

Chip Bircher, Head of Advisory Services for Solution Providers, Aite-Novarica Group


Discover more about
FINEOS AdminSuite and
the products 
included in the case study

Ready to expand your digital transformation horizons?