What is Absence Management?

Absence management is an intuitive approach to managing employee absenteeism due to sick leave, annual leave, maternity or paternity leave, jury duty, short-term and long-term disability, or unforeseen circumstances. Changes in federal and state leave laws mean that businesses need to be up to date with legislation and ensure compliance. With FINEOS Absence management software, businesses can simplify processes, disability claims, and accommodations as well as provide assistance to those returning to work.

What is Absence Management software?

Absence Management software assists businesses in scheduling, handling, and monitoring employee time away from work. It allows companies to establish absence rules, process employee requests, and handle approvals effectively.

FINEOS Absence integrates seamlessly with:

  • FINEOS Claims management software
  • Human resources information systems (HRIS)
  • Third-party systems

Absence Management simplified with a powerful absence software

In an ever-changing landscape of shifting federal, state, and municipal regulations, absence management grows exponentially more complex. FINEOS Absence simplifies the complexity, automating processes around both paid and unpaid leave absences.

Cover the full absence management life-cycle, from initial leave requests, through return to work with our management systems for absence.

Automation of insurance benefits in Absence Management

What’s upcoming in the way insurance carriers operate? “A higher level of automation,” says David Nicolai, FINEOS SVP.

Measure absence management success

Modern absence management software revamps the leave experience and produces measurable outcomes like: 

  • Improved employee experience and engagement
  • Better compliance with federal, state, local, FMLA and PFML laws
  • Access to more robust data to make informed decisions and measure the return on investment

Elevate Your Absence Management Solution

Ensure a robust customer experience for employees, HR administrators, frontline managers, and brokers. Learn how by transforming your absence management.

Benefits of Absence Management software

  • Automated accuracy. Perform precise calculations for time and payment benefits all within a single interface.
  • Comprehensive access. Enable both insurance providers and employers to leverage industry-leading configuration, rules, workflows, task management, document handling, and benefit payment functionalities.

Absence Compliance

FINEOS Absence covers all major federal, state, and local leave laws, such as the FMLA and state-equivalent laws. FINEOS Absence also covers major paid leave laws, including New York Paid Family Leave (NY PFL) and other statutory-mandated paid leave laws.

FINEOS Absence remains current with the ever-changing legislative and regulatory landscape. Our in-depth compliance process is led by FINEOS SVP, Product Compliance, Lori Welty, Esq., who is a licensed attorney and industry expert, and monitors, researches and analyzes changes to federal, state and local leave laws.

Notices of pertinent changes are distributed throughout the company internally and to clients. FINEOS Absence system’s business rules are updated to incorporate legal updates ahead of the effective date and change notifications are sent to clients.

Absence Management Resources

Absence Management Webinars

FINEOS AdminSuite

FINEOS Absence

  • Absence management software
  • Integrated with FINEOS Claims
  • Covered paid and unpaid leaves
  • Simplifies Compliance
Absence Management Software

FINEOS Billing

  • Billing management solution
  • Combined or separate bills
  • Reduced billing leakage
  • Automated cash application
Billing Management Solution


  • Claims management software
  • Provides straight-through processing
  • Increases accuracy and compliance
  • Covers payments and return to work
Claims Management Software

FINEOS Payments

  • Payments management solution
  • Automated
  • Accurate
  • Payroll Continuity
Payments Management Solution


  • Policy admin system
  • Set up cases quickly
  • Service all tiers and admin modes
  • Connect to digital ecosystem
Policy Administration System

FINEOS Provider

  • Provider management software
  • Drive outcome-orientated engagement
  • Manage service approvals
  • Accelerate rehabilitation and return to work
Provider Management Software


  • Group insurance quoting software
  • Fast Life, Accident and Health quoting
  • Extend quoting to distribution
  • Comprehensive workflow
Insurance Quoting Software


  • Group insurance rating software
  • Real-time data manipulation
  • Automated complex rating
  • Award-wining, patented technology
Insurance Rating Software

FINEOS Underwrite

  • Group insurance underwriting software
  • Integrated underwriting tools
  • Efficient collaboration
  • Comprehensive quote management
Insurance Underwriting Software

FINEOS Absence Management Software – Frequently Asked Questions

Using Absence Management software like the FINEOS software is the best way to track employee attendance as it helps employers manage staff schedules in an easy way.

Absence management, sometimes referred to as leave management, encompasses a set of rules, processes, or initiatives implemented by employers to effectively handle employee time away from work and reduce its impact on the employer’s operations.

FINEOS Absence Management Software is a robust IDAM solution that helps organizations simplify processes, disability claims, and accommodations, integrate absence and accommodation management tasks, and improve user engagement and customer experience.

FINEOS Absence management solution automates processes around both paid and unpaid absences, leave and workplace accommodation, and reduces both costs and hours required to approaching absence management.

FINEOS Absence covers all major federal, state, and local leave laws, such as the FMLA and state-equivalent laws.

Step-by-step interfaces within our absence management solution guide the user through the absence management process which provides a seamless and compliant leave experience that promotes efficient return to work outcomes.

FINEOS Absence has a user-friendly environment with 24/7 self-service capabilities and ensures enhanced security and inter-connectivity through the cloud-based FINEOS Digital Platform.

Yes, the FINEOS Platform allows seamless integration between absence management and claims management, creating a robust IDAM Solution (integrated disability & absence management), as well as HRIS and third party systems.

Yes, FINEOS Absence uses absence requests, completions and predictive return to work analytics.

Insurers, TPAs, and government programs can dramatically improve workplace outcomes by simplifying complex management processes through the FINEOS Absence automated regulatory compliance and unified data archive.