White Papers

Content grouped by White Papers

FINEOS White Paper: Overcome Digital Transformation Distress

FINEOS White Paper: Overcome Digital Transformation Distress

Digital has become one of the most over-loaded words in the English language, meaning very different things in ...

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White Paper: Are Insurers Ready for the New Worker? The Future of Work and Benefits

White Paper: Are Insurers Ready for the New Worker? The Future of Work and Benefits

FINEOS has served the Life, Accident and Health insurance sector for many years and we are seeing the greatest ...

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CEO Perspective: Core Systems of Differentiation to Deliver 360 Service in the Digital Age

CEO Perspective: Core Systems of Differentiation to Deliver 360 Service in the Digital Age

Over the past fifty years we have enjoyed incredible computer technology advances, bringing huge benefits to the ...

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FINEOS Perspective: Slow Learners or a Different Class?

FINEOS Perspective: Slow Learners or a Different Class?

The perception we develop of the computer systems we use has several influences: Does it do what we want? Is it ...

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Novarica Report: Overcoming the Challenges of Life Insurance Billing

Novarica Report: Overcoming the Challenges of Life Insurance Billing

Group insurers are facing several challenges, including a competitive market for group life and voluntary ...

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FINEOS White Paper: Disruption in the Employee Benefits Market

FINEOS White Paper: Disruption in the Employee Benefits Market

The intersection of changing regulation, employer cost pressures, and the rise of consumerism is creating ...

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FINEOS White Paper: Challenge to Change by David Smith

FINEOS White Paper: Challenge to Change by David Smith

Over the next decade and beyond, a combination of forces will transform the world as we know it. Global economic ...

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FINEOS White Paper: APRA Prudential Practice Guide SPG 250

FINEOS White Paper: APRA Prudential Practice Guide SPG 250

As the provider of an insurer’s claims management system, FINEOS sees itself as playing an important role in ...

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FINEOS White Paper: Insurance Innovation

FINEOS White Paper: Insurance Innovation

“Insurance companies have five years to embark on business model refashioning; any longer and they risk severe ...

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FINEOS White Paper: The Future of Disability Claims Management

FINEOS White Paper: The Future of Disability Claims Management

This whitepaper outlines the changes in the disability market from both a medical and a technical perspective and ...

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FINEOS White Paper: Recent Trends in the Australian Disability Income Protection Insurance Market. Are There Lessons for Other Markets?

FINEOS White Paper: Recent Trends in the Australian Disability Income Protection Insurance Market. Are There Lessons for Other Markets?

The Australian Life insurance market accounts for 1.67% of the world market but in recent years has been “punching ...

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FINEOS White Paper: Building the Business Case for a New Life Claims System

FINEOS White Paper: Building the Business Case for a New Life Claims System

A compelling business case is needed to provide the motivation and prioritization to introduce a new claims ...

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FINEOS White Paper: Claims Service Differentiates Insurers

FINEOS White Paper: Claims Service Differentiates Insurers

The vast majority of policyholder-insurer dialogue takes place up front as coverage terms and rates are worked out. ...

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FINEOS White Paper: Peak Claims Management - The Greater Journey to Claims Transformation

FINEOS White Paper: Peak Claims Management - The Greater Journey to Claims Transformation

Transforming claims management is emerging as a top priority for many insurers. Like many coveted goals, however, ...

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FINEOS White Paper: The March Towards Insurance Claims Automation

FINEOS White Paper: The March Towards Insurance Claims Automation

Insurers looking to sustain a competitive edge in claims automation race need to move quickly, with the appropriate ...

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FINEOS White Paper: A Quick Guide: Health Insurance in Asia

FINEOS White Paper: A Quick Guide: Health Insurance in Asia

An exclusive extract from "A Quick Guide: Health Insurance in Asia" on how to better manage claims.

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FINEOS White Paper: How Technology Can Enable Disability Insurance Claims

FINEOS White Paper: How Technology Can Enable Disability Insurance Claims

This white paper examines the disability claims process, identifies inefficiencies and suggests area where ...

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