Case Studies

Content grouped by Case Studies

Customer Case Study: Transport Accident Commission (TAC) Drives Better Outcomes for Clients

Customer Case Study: Transport Accident Commission (TAC) Drives Better Outcomes for Clients

The Transport Accident Commission (TAC) is the Victorian Government social insurer, set up to pay for treatment and ...

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Customer Case Study: Royal Bank of Canada - Groundbreaking Change at RBC Insurance

Customer Case Study: Royal Bank of Canada - Groundbreaking Change at RBC Insurance

In 2004 RBC Insurance (RBCI), the insurance arm of the Royal Bank of Canada (RBC), acquired the UnumProvident ...

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Customer Case Study: Friends First – Enhanced Customer Service and Operational Efficiency

Customer Case Study: Friends First – Enhanced Customer Service and Operational Efficiency

Friends First and FINEOS have a longstanding relationship dating back to 1998 when the FINEOS CRM & Workflow system ...

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Customer Case Study: ACC - Enterprise Claims Management at the Accident Compensation Corporation

Customer Case Study: ACC - Enterprise Claims Management at the Accident Compensation Corporation

The New Zealand government insurer, the Accident Compensation Corporation (ACC), administers over 2 million claims ...

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