FINEOS role-based portals deliver turnkey customer experience designed specifically for the service needs of insurance customers in the Life, Accident and Health market. This gives insurers the option for quick time to market based on lightweight rebranding or more extensive integration into their holistic digital presence.
The portals enable an integrated customer experience across all areas of insurance service, eliminating the fragmented paper-based service of the past.
Provide clients and customers the service they expect – and deserve
More and better digital services are no longer optional. Customers and partners demand nothing less. They want personalized, relevant, and cross-platform interactions.
Role-based portals for employees, employers, intermediaries, and providers ensure the individuals have secure access to the right information to meet their needs. Feature rich and customizable, the portals provide a consistent, user-friendly experience that maximizes self-sufficiency, increases efficiency, and keeps customers satisfied.