Our Vision

At FINEOS, our vision is simple – to create a world where protection from illness, injury and loss is accessible to everyone. Our role in helping to accomplish this is by providing insurers with superior technology solutions that enable them to care for the people that they serve.

We have over 20 years of experience focusing on the global Life, Accident and Health market. Our aim is and always has been to help insurers accelerate growth, reduce cost, and provide an exceptional experience to their customers.

What Makes FINEOS Successful?

The FINEOS Platform is a comprehensive core systems insurance platform for Life, Accident & Health (LA&H) that provides the ecosystem support and connectivity need to implement a digital insurance strategy.

Built on the FINEOS Platform, the FINEOS AdminSuite is comprised of pre-integrated, best-of-breed components:

  • FINEOS Policy
  • FINEOS Billing
  • FINEOS Claims
  • FINEOS Absence

Experienced People

Software is only as good as the people who build and deliver it. Our people:

  • Focus on the Life, Accident and Health market
  • Have strong industry knowledge
  • Understand every facet of FINEOS products
  • Update their business and technical skills regularly
  • Have a deep understanding of our customers’ business and technology
  • Continuously apply evolving technology to our product

Customer Success

We believe that by creating success for our customers, we will earn their loyalty, advocacy, and continued business.

Through our excellent relationship with our customer base, FINEOS has garnered:

  • A strong history of implementation success
  • Over 50 Customers on 3 continents
  • Experience with diverse products, processes, and regulations
  • Open customer relationships and  two-way communication on product and business direction

Long Term Stability

Insurers need vendors that can meet both their immediate need and sustain a long term strategic relationship.
At FINEOS, we:

  • Have delivered mission critical back office systems to insurers for over 20 years
  • Have strong continuity in our leadership, product, and service teams
  • Are a financially solid, profitable company
  • Focus on our growth strategy to deliver long term business value while remaining adaptable to environmental change

Culture & Values

FINEOS employees are high achieving, customer-centric team players.  These values define us, shape our culture, and guide how we think and make decisions.  At FINEOS, we enjoy an environment of trust and collaboration where everyone is encouraged to challenge positively and collaborate to deliver the best results.

Hear our Customer Success Stories

Mutual of Omaha: Upgrading FINEOS Claims

Dan Christel, IS Claims Support Manager at Mutual of Omaha, discusses their recent successful upgrade of FINEOS Claims.

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Manitoba Teachers’ Society: Why we Chose FINEOS

Andy Beardsall, Information Technology Manager, discusses the reasons for Manitoba Teachers’ Society selecting ...

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CommInsure: Managing Claims, New Business, Underwriting & Policy

Julie Vincent, Head of Insurance Life Services, looks at how FINEOS is used by CommInsure, Australia, to support ...

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