APAC

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Customer Case Study: ACC - Enterprise Claims Management at the Accident Compensation Corporation

The New Zealand government insurer, the Accident Compensation Corporation (ACC), administers over 2 million claims annually for personal injury, work cover and workers’ compensation from 48 locations across New Zealand. In 2003 the ACC identified a requirement to replace its legacy claims system with a more flexible solution to allow it to become more claimant centric and prepare it for future business improvements. Following extensive ...

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