FINEOS Claims

Claims management accounts for 70 - 90% of an insurer's administrative overhead.  And yet, one out of five customers considers changing insurers after going through the claims process.  The claims process has historically been handled manually, with large staffs of claims handlers working with paper files and outdated or inflexible systems. But modern claims systems present the opportunity to not only streamline claims management by automating processes, but improve customer service through a reduction in settlement times, the enforcement of best-practice rules, and the ability to deliver personal service. At the same time, systems must provide a foundation that can support future business growth and development.


FINEOS Claims - a Total Solution for Claims Management

FINEOS Claims is a Total Claims Management Solution

FINEOS Claims is a complete lifecycle claims solution, delivering user effectiveness and totally optimized business outcomes. It guides claims handlers through the complex process of dealing with all parties related to the claim. It informs and alerts claims supervisors and senior executives by providing vital claim operating information through real-time dashboards and regular information reports. In other words, it ensures every related party to the claim receives the best possible outcome.

FINEOS Claims is available industry-wide and supports multiple lines of business, including the following:

Insurance and Bancassurance

General Insurance including:

Property & Casualty including:

Life & Health including:

Government including:

    • Workcover
    • Transport Accident
    • Bodily Injury
    • Compulsory Third-Party

© 2009 FINEOS Corp. Ltd