FINEOS Claims for Disability Insurance

Managing a disability claim is both an art and a science. On the artistic side, claims professionals must interpret potentially complex and non-stable medical diagnoses against a backdrop of socioeconomic issues, such as varying levels of job satisfaction and re-training needs. The scientific part of the job, then, is dealing with the complex environment created by regulatory compliance, internal business processes, and the calculations involved in applying the provisions of the disability plan accurately. To do this successfully, carriers need the proper resources combined with the most effective technology to ensure an optimal outcome for the disabled claimant, the insurer and, in the case of group plans, the employer.