The FINEOS Enterprise Platform

FINEOS has engineered a customer and case centric, rules-driven, component-based product platform that delivers powerful core processing against an enterprise business model. The FINEOS Enterprise Platform underlies all FINEOS solutions and is available as the foundation for customer-led joint development efforts. FINEOS offers its clients the option of licensing the FINEOS Enterprise Platform or individual components as required to meet their specific business objectives.

The FINEOS Enterprise Platform provides significant advantages to our clients, including the ability to:

  • Separate the strategic from the routine
  • Make more refined “buy v. build” decisions
  • Share in our development
  • Focus resources on proprietary requirements
  • Control scope and phasing of implementation
  • Limit obsolescence around future “legacy replacement”
  • Manage risks and cost
  • Provide migration options for business transformation

The FINEOS Enterprise Platform delivers advanced business process management (BPM) capabilities and gives both business and technical users control over their operations. Our workflow, decision support, and straight-through processing (STP) capabilities deliver benefits by seamlessly integrating work received from different channels and guiding users through the most complex service and product-management processes.

The FINEOS Enterprise Platform is built based on three architectural layers: the technical architecture, the application architecture, and the business architecture.

FINEOS Enterprise Platform Edition - Business Architecture, Application Architecture, Technical Architecture - the foundation for FINEOS componentized software solutions, engineered with a service oriented architecture (SOA) and rules-driven to deliver business process management (BPM) capabilities

The basis of the FINEOS Enterprise Platform is the rules-driven FINEOS technical architecture (TA). FINEOS TA is completely web-centric and deployed on a J2EE-based technology architecture with a pre-built data model. FINEOS TA leverages a service-oriented architecture (SOA), ensuring that systems can be easily integrated within an existing legacy environment. The nature of SOA also ensures that FINEOS products will remain viable as business needs and systems change.

FINEOS’ application architecture provides the business-specific functionality to address point problems within business processes. The configurable components are designed to work together to enable complete solutions such as customer relationship management (CRM), new business / applications processing, claims management, payments management, and policy administration. 

The business architecture contains the business-specific content that transforms the configurable components of the application architecture into specific business-oriented products. The business architecture has been developed with pre-configured integrations for industry-standard service and/or product providers, enabling FINEOS to deliver complete business solutions.