Mutual of Omaha Selects FINEOS

FINEOS Claims selected for group employee benefit claim operations

FINEOS Corporation, a global provider of expertly developed and packaged componentized software solutions for the insurance industry, today announced it has signed an agreement with Mutual of Omaha to implement its FINEOS Claims solution.

Mutual of Omaha has selected the solution to manage claims operations for its group employee benefits products, including disability, life, AD&D, and waiver of premium.  This implementation will allow Mutual of Omaha to position claims processes for their growing lines of business.

As a result of their rapidly growing business lines, Mutual of Omaha investigated ways to handle the expected increase in claims volume without sacrificing the exceptional levels of service that Mutual of Omaha customers had come to expect.  After conducting a review of both external solutions and internal development, FINEOS Claims, part of the larger FINEOS Insurance suite, was selected for implementation.

FINEOS Claims presents information to claims managers and administrators in a comprehensive, easy-to-navigate system, eliminating the need to manage multiple applications or memorize complex sets of codes.  The solution is built to deliver rules-driven business process management (BPM) capabilities, which will allow Mutual of Omaha’s business users the flexibility to make changes or modify processes as their workflows evolve and are optimized.

FINEOS Claims will also help Mutual of Omaha position itself for future growth.  The solution is built on FINEOS’ innovative product platform, which is built utilizing a Service Oriented Architecture (SOA).  The open design of FINEOS Claims allows for the rapid introduction of new products and services and will enable the organization to consolidate multiple lines of business onto a single platform.

“We are very pleased to add a reputable name like Mutual of Omaha to our expanding list of premier clients,” says Michael Kelly, CEO, FINEOS Corporation.  “FINEOS Claims will help Mutual of Omaha position for future growth while enhancing customer service.  This agreement is another example of how FINEOS clients are using our innovative solutions to achieve operational excellence and enable cost-effective revenue growth.”

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