Quinn-direct Selects FINEOS for Enterprise Claims Management

FINEOS Claims to support growth at leading European insurance company

FINEOS Corporation, a global provider of innovative enterprise software solutions for insurance, bancassurance, and social insurance, today announced that Quinn-direct Insurance has selected FINEOS to provide comprehensive enterprise claims management for its motor and household product lines. Initially, the system will be rolled-out in Ireland and eventually expanded to cover all claims operations in the UK and Europe.

Established in 1996, Quinn-direct is one of the fastest growing insurance companies in Europe with a substantial presence in the Irish and UK insurance markets. Recently the company also commenced operations in the Netherlands and Belgium. Quinn-direct provides a full suite of general insurance products including private and commercial motor, household as well as a range of covers for businesses.

Colin Morgan, General Manager at Quinn-direct, said: “Improving efficiencies in claims processing is a key part of Quinn-direct’s strategy to deliver value, customer service and innovation. We chose FINEOS because they impressed us on a number of levels, particularly their general insurance expertise and track record of delivery in the sector.”

Quinn-direct will implement FINEOS Claims, part of FINEOS’ front-to-back solutions for the insurance industry. FINEOS Claims delivers a total solution comprising

• Fully automated claims and case handling
• Integrated customer relationship management
• Comprehensive financial management
• Optimal provider management

This is achieved through the use of comprehensive single view of the customer information as well as an integrated platform designed for straight-through processing. All FINEOS solutions are web enabled and designed to be delivered in an open Service Oriented Architecture (SOA) as a component based infrastructure for enterprise applicability and reuse.

Michael Kelly, CEO FINEOS, added: “We are delighted to have such a well-respected company as Quinn-direct as a client. Quinn-direct selected FINEOS following a rigorous review of FINEOS Claims. We look forward to working with such an innovative company.”

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