FINEOS delivering Automated Claims Management for General/P&C Insurance
FINEOS Corporation, a global provider of innovative enterprise software solutions for insurance, bancassurance, and government, announced today that QUINN-Insurance, the second largest property & casualty insurer in Ireland, has gone live with its FINEOS Claims solution. FINEOS is now providing comprehensive enterprise claims management for QUINN’s private motor lines and will be used by 600 employees at QUINN’s insurance operations in Ireland. The second phase of the project will see the expansion of FINEOS Claims to cover commercial lines and home insurance.
Colin Morgan, General Manager at QUINN-Insurance, welcomed the go-live of the project. “FINEOS Claims will deliver improved efficiencies in claims processing which in turn helps us deliver greater value to our customers. FINEOS will support our future growth plans by enabling us to drive a more efficient claims process to manage reserves and deliver customer satisfaction”.
In the high claims volume insurance industry, particularly for motor claims, it is critical that insurers can process more claims faster and with greater accuracy. FINEOS Claims enables QUINN to automate its claims process and reduce administrative costs.
FINEOS was selected by QUINN following an evaluation of software solutions available for general insurance (property & casualty) claims processing. FINEOS’ general insurance expertise and track record of delivery in the sector were key factors in the selection. QUINN was also confident that FINEOS was best placed to meet the aggressive timeframes it set for the project.
According to Michael Kelly, CEO, FINEOS Corporation, “We are delighted to have QUINN on board as a live client. The project timescales were aggressive but both companies worked well together to drive a focused and successful implementation.”