FINEOS Selected by Thornton & Partners

Leading Loss Adjuster to use FINEOS to support Claims Management Operations

FINEOS Corporation, a global provider of innovative enterprise software solutions for insurance, today announced that it has been selected by Thornton & Partners, the largest loss adjuster firm in Ireland and partner to global loss-adjuster firm Crawfords.  FINEOS will become the new enterprise-wide software solution for Thornton’s loss adjusting claims operations and provide major efficiency gains and an enhanced service to Thornton’s insurance clients.  The new system offers a modern platform that will scale to meet Thornton’s predicted business growth over the next few years. The company, which provides property loss adjusting and full cycle general insurance claims handling on behalf of large insurers, selected FINEOS following an in-depth evaluation of property and casualty claims solutions available on the market.

According to the Managing Director, John Eves, “FINEOS provides us with a best-in-class claim service which enables us to manage better service and lower costs through the use of efficient and effective processes. The powerful business process management capabilities within FINEOS Claims ensure the automation, generation, execution, and measurement of tasks required to handle claims. This will help reduce the amount of time loss adjusters have to spend on routine administrative tasks freeing them up to concentrate on the service we provide. The solution will also allow us to easily measure our performance against the service agreements we have committed to with our insurance clients.”

Michael Kelly, CEO, FINEOS Corporation welcomed the announcement.  “We are delighted that Thorntons is joining the growing list of premier clients who have chosen FINEOS Claims to transform the way they handle claims. The deployment of our modern, web-based platform will position Thorntons for future growth while enhancing the service they give to insurance companies. We look forward to working with the Thorntons team to make this project a real success”.

FINEOS is Ireland’s largest indigenous provider of software to the global insurance industry and one of the largest in Europe. The company has experienced solid profitable growth over the past six years and hired 70 new people in 2008.

About Thornton & Partners
Thornton & Partners is an Irish owner-managed loss adjusting organisation, headquartered in Dublin. It has grown organically over the past two decades by developing innovative claims handling solutions for Irish and multinational clients. In addition to managing the largest outsourced portfolio of property claims in Ireland, it has unique client solutions in business interruption, counter fraud, recoveries, jewellery, engineering and personal injury disciplines.


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