Manitoba Public Insurance Recognized at 2011 IASA Technology Innovation Awards

FINEOS Customer Acknowledged for its Claims Transformation Project

FINEOS Corporation, a market leading provider of claims management software solutions, today announced that FINEOS customer,   Manitoba Public Insurance (MPI), has been recognized at the 2011 Technology Innovation Awards by the Insurance and Accounting Systems Association (IASA) and Ward Group.  MPI received an honorable mention for its Personal Injury Protection Plan (PIPP) Transformation Initiative which is built on the FINEOS Claims solution.  The award was made during the IASA Annual Conference in Nashville, Tennessee. This is the second time this year that MPI has received plaudits for its claims solution.  In February, it won the Insurance Technology Award (ICTA) in the ‘P&C Insurer – Claims’ category.

MPI uses FINEOS Claims to provide integrated claim case management functions and automated business processes which are important for complex claims requiring rehabilitation to reduce time to return to work.  It is utilized by more than 400 MPI users over 17 sites across Manitoba. The BI3 application, as it is known internally in MPI, is involved in every component of the claims business lifecycle from first notice of loss and triage, to claims evaluation and the setting of reserves and pre-authorizations, through claims management and rehabilitation planning to file closure.  A video detailing MPI’s transformational claims journey can be viewed on the FINEOS website at

“By partnering with FINEOS, we have the opportunity to learn from each other, share data and benchmark our performance against others in the FINEOS Community and also improve our technology and processes to enhance our service delivery in handling personal injury claims”, said Rob Haithwaite, Executive Director, Injury Claims Management, Manitoba Public Insurance.

Michael Kelly, CEO, FINEOS Corporation added, “Industry recognition like this is a testament to the functional breadth of the FINEOS Claims solution, the implementation success of the project teams and the innovative way in which insurers, like MPI, are using our technology to achieve their business goals”.

FINEOS Claims for Property & Casualty is a complete lifecycle claims solution that delivers complex claims management. It supports industry best practice from first notice of loss to payment, recovery and closure and helps organizations improve claims workflow processes while reducing expenses and increasing productivity. The case management capabilities of FINEOS Claims enable claims handlers to be guided through the multi-dimensional process of dealing with all parties related to the claim.  It informs and alerts claims supervisors and senior executives by providing vital claim operating information through real-time dashboards and regular information reports.

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