The Thornton Group Goes Live with FINEOS Claims

Leading Loss Adjuster using FINEOS to support Claims Management Operations

FINEOS Corporation, a market leading provider of claims management software solutions, today announced that the Thornton Group, one of Ireland’s largest loss adjuster firms, has gone live with FINEOS Claims for all its lines of business. The implementation of FINEOS Claims is the result of a detailed assessment of the current and anticipated needs of Thornton’s clients.

“We are very pleased that this project has gone live and I’d like to congratulate the teams in FINEOS and here at Thorntons. This significant project is the platform on which we will drive change and derive cost, service and compliance improvements.  While it is too early to see concrete business benefits, we expect the new system to help reduce the amount of time loss adjusters spend on routine tasks, freeing them to concentrate on their core role of serving our clients and their customers.  We need to continuously improve, and to challenge how we do our job. A first, and critical step in that process, is to form a clear view on actual activity. This system has been carefully designed to do just that. There is a lot more we want to do, and this is a great start”, said John Eves, Managing Director, Thorntons.

Michael Kelly, CEO, FINEOS Corporation added, “We are delighted with the successful go live at Thorntons and we look forward to working together in partnership to maximize the benefits of the new system.”

About The Thornton Group

The Thornton Group is one of the largest Loss Adjusting organisations in Ireland. It has 260 highly skilled and dedicated employees, strategically positioned in 10 branches throughout Ireland. As well as the field adjusting service, which is the core area of the company, the service offering includes a unique Desk Expert claims solution, as well as niche specialisms in jewellery, engineering, marine, personal injury, counter fraud, goods replacement and managed repair networks.   For more information, visit

About FINEOS Corporation

FINEOS is a market leading provider of core software solutions for Insurance and Government Insurance.  Our flagship product, FINEOS Claims, is the insurance industry’s best-in-class solution for all Property & Casualty, Life, Disability and Government Insurance. Established in 1993, the company delivers innovative solutions to a global market and has customers, employees and established bases in North America, Europe, Africa and the Asia Pacific markets. For more information, visit

You may also be interested in