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FINEOS Honors Customers with 2011 Innovation & Excellence Awards

Assurant Employee Benefits, ACC and FBD Insurance recognized for their transformational claims initiatives

FINEOS Corporation, a market leading provider of claims management software solutions, today announced the winners of the FINEOS Innovation and Excellence Awards at the annual FINEOS Claims Global Summit in San Francisco. The competition recognizes FINEOS customers who are using claims technology to achieve operational excellence within their organizations. The winners of this year’s awards are:

The Road Accident Fund of South Africa also received an honorable mention.

Commenting on the awards, FINEOS CEO, Michael Kelly said, “I’d like to congratulate our very deserving winners. Through their vision, dedication and hard work, they have leveraged the power of FINEOS Claims to achieve business success in their own organizations. Tellingly each organization had its own particular range of challenges and requirements in terms of size, geography and line of business – yet FINEOS Claims was flexible enough to meet all these needs successfully. We wish our winners continued success and look forward to working with them to achieve even greater business results from their claims solution”.

This is the fifth FINEOS Claims Global Summit with the largest attendance to date, including participants from over 25 organizations from the US, Canada, Australia, New Zealand, South Africa and Europe. This year’s three day conference is based around the theme of “Transformational Claims Initiatives” and features presentations from FINEOS customers, partners and industry analysts, as well as interactive sessions with FINEOS executives. Crowe Paradis Services Corporation, The Advocator Group and Claim Analytics are key sponsors of this year’s Claims Summit.

The event brings together users of FINEOS Claims, a complete lifecycle claims solution that delivers complex claims management. It supports industry best practice from first notice of loss to payment, recovery and closure and helps organizations improve claims workflow processes while reducing expenses and increasing productivity. The complex case management capabilities of the solution enable claims handlers to be guided through the multi-dimensional process of dealing with all parties related to the claim.  It informs and alerts claims supervisors and senior executives by providing vital claim operating information through real-time dashboards and regular information reports.