Kiln Selects FINEOS for Claims Operations

FINEOS Corporation, a market leading provider of claims management software, today announced that Kiln, the international insurance and reinsurance underwriting group, has selected FINEOS Express for its claims operations. Kiln, one of the largest agencies trading within the Lloyd’s insurance market, is an acknowledged leader in a number of business areas including property & special lines, marine & special risks, reinsurance, accident & health, aviation, life and enterprise risk. FINEOS Express, the version of FINEOS Claims specifically developed for the London Market, will be rolled out across all lines of business and become the common platform for Kiln operations in the UK and overseas in Belgium, France, Germany, Brazil, South Africa, Hong Kong and Singapore.

The decision to move to a modern, web-based claims system was driven by Kiln’s continued focus on delivering a first class claim handling and settlement service to its clients within the Lloyd’s Market. Following a thorough evaluation of the leading claims solutions in the market, Kiln opted for FINEOS which offers a fully-configured, out-of-the-box claims solution designed for organisations where the primary operation is as a Lloyd’s Syndicate.

Michael Kelly, CEO, FINEOS Corporation, welcomed Kiln as a new customer. “We are delighted to be working with such a high calibre customer as Kiln.  We are totally committed to providing the best claims product in the London Market and will be investing significantly in both product and resources to support this in the coming years”.


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