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Dearborn National Completes Major Upgrade of FINEOS Claims

  • Leading Group Life Insurer now on FINEOS Version 8
  • Positioned to take advantage of the latest line of business content and product functionality

FINEOS Corporation, a market leading provider of core systems for Life, Accident and Health insurance, today announced the successful completion of Dearborn National’s upgrade of FINEOS Claims.  Dearborn National (DN) offers a broad selection of highly competitive insurance and financial products covering diverse markets, including: Employer Paid and Voluntary Group Benefits and an array of Enhanced Product Services. DN has been a customer of FINEOS since 2009 and manages its Group Life and Waiver claims on the FINEOS platform.

The upgrade to FINEOS Version 8 ensures that DN is positioned to take full advantage of the latest line of business content and product functionality. DN can now support more efficient claims processing through the use of the new UI and access to additional FINEOS components on the platform. In particular, DN can leverage the FINEOS Digital Platform for Analytics, Business Analyser, Web Self Service and Mobile. DN carried out a benefit realization analysis to ensure they leveraged the latest features and functionality available in FINEOS Version 8 and maximized their return on investment.

The announcement was welcomed by Michael Witwer, COO, Dearborn National, “I’d like to congratulate both teams on a job well done.  We are excited by the benefits our operations will gain from this new version of the product”.

Commenting on the successful completion of the project Michael Kelly, CEO, FINEOS, said “I would like to congratulate the team at Dearborn National on such a smooth upgrade. A project like this requires commitment and engaged sponsorship on both sides. By moving to the latest version of FINEOS Claims, Dearborn is positioned to take on further upgrades from FINEOS and to stay current with the latest business content and product functionality”.

FINEOS is a global leader in insurance software with customers in nine countries and has been chosen by 8 of the top 20 Group Life & Health insurers in the US and 4 of the top 5 Life & Health insurers in Australia. FINEOS has many years’ experience working with insurers in North America, Europe, Africa and Asia Pacific and has over 20,000 licenced users globally.

About Dearborn National

Dearborn National offers a broad selection of highly competitive insurance and financial products covering diverse markets, including: Employer Paid and Voluntary Group Benefits and an array of Enhanced Product Services.  Combined, the company boasts:

$91.7 billion of life insurance in force (As of 12/31/15)

$2.0 billion in assets

$506 million in annual revenue

The parent company of the Dearborn National brand companies, Health Care Service Corporation, a Mutual Legal Reserve Company, (HCSC) is the largest non-investor owned health insurer in the United States and the fourth largest overall. For more information, visit www.dearbornnational.com