Carrier prioritizes seamless customer experience by investing in the cloud-based FINEOS Platform
FINEOS Corporation has announced that client USAble Life® has gone live on the FINEOS Platform for their Short-Term Disability and Absence Management lines of business.
“Investing in the FINEOS Platform was a key part of our strategic mission to enable straight-through processing with low to no-touch claims,’ said Rich Macy, USAble Life COO, “This advancement will allow us to leverage technology to provide a seamless, positive experience for our Short-Term Disability and Absence Management customers.”
The cloud-based FINEOS Platform is the leading integrated disability and absence management (IDAM) solution. Using the FINEOS Platform for IDAM simplifies complexity by automating processes around paid and unpaid absences, including Short-Term Disability claims. The solution helps carriers and employers remain in compliance by giving them access to industry-leading configuration, rules, workflow, tasks, document management, and benefit payment capabilities.
“We couldn’t be more pleased with this go live of the FINEOS Platform for USAble Life. It’s always thrilling to empower a new client to provide better service for their customers, and we look forward to supporting USAble Life in this shared goal,” said Michael Kelly, FINEOS CEO. “The future of Absence Management is in fully integrated modern core Group Administration that makes this complex market easier to navigate. By using the FINEOS Platform for IDAM, USAble Life will be able to remain competitive in this changing employee benefits landscape that demands digital transformation.”
This new engagement with USAble Life follows a year of unprecedented go live success for FINEOS in 2020 with 10 major carrier clients going live with 8 new installations and 7 upgrades of the FINEOS Platform for Employee Benefits.
For more information on the FINEOS Platform please visit https://www.fineos.com/platform/.