This will be a lively discussion of claims integration market trends and expectations for employee benefits. We know claims integration means something different depending on your role in the claims process. Regardless of whether you work for an employee benefits carrier, a brokerage, or an employer, claims integration is at the core of driving superior customer service. Join industry experts Milliman, Aon and FINEOS as they unpack how this can be accomplished across varying lines of business in the market, specifically: Disability, Absence, and Supplemental Health (AI/CI/HI) lines of business.
In this session you’ll learn:
- The market trends for claims integration
- How modern technology can enable your integration strategy
- What the future holds for claims experiences and expectations