Webinar: Improving Customer Experience Through Technology, Including AI and Machine Learning

Date: Thursday 18 May, 2023

Time: 12:30pm – 1:30pm (AEST)

As the insurance industry continues to face challenges such as rising costs, increasing competition, and changing customer expectations, insurers are turning to technology to streamline their processes and stay ahead of the curve. Automation has the potential to revolutionise the way insurers operate, from policy administration to claims processing and everything in between.

In this webinar, we will take an in-depth look at specific use cases to explore the latest trends and innovations in insurance process automation. We will discuss how technology can help optimise workflow and how to implement and maximise the benefits of automation technology, including AI and Machine Learning.


Adam Edwards, ANZ Account Manager, FINEOS

Samantha Lim, APAC In-Market Product Manager, FINEOS

This is an online event.