Curious about how AI can transform leave and absence management without compromising compliance or trust? In this Insurtech Unplugged conversation, FINEOS leaders Sarah Holdaway (VP Product Management), Barry Duffy (VP Digital and Data), Allison Morgan (VP Solutions and Strategy), and Patricia Zuniga (IDAM Compliance Manager) unpack what AI really means for the leave ecosystem. They break down the difference between predictive machine learning and generative AI, show where each adds value in claims and absence workflows, and explore how AI can reduce manual document burden while keeping people, not algorithms responsible for decisions.
Just as importantly, the panel tackles the big questions employers and carriers are asking right now: How do we stay ahead of a fast-moving regulatory landscape? How do we ensure transparency, auditability, and fairness? And how do customers control the pace and scope of adoption? You’ll hear a clear, practical view of “responsible AI” in action – future-proofed for emerging state and federal rules, configurable to different risk tolerances, and designed to enhance human judgment rather than replace it. Watch the recording to get a grounded, real-world perspective on what AI in Leave & Compliance looks like today and where it’s heading next.
