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FINEOS Webinar: Life Claims - The Next Wave

It used to be that claims management was not a high priority for the life insurance enterprise, as it was seen as a non-complex, one-off event. Regulation, legacy complexity and an increasingly demanding consumer hungry for a better service experience are forcing carriers to rethink how they deliver consistently on their claims promise across the enterprise. This new thinking places clients at the heart of the process, creating greater transparency for them as well as providing the carrier with richer claims information from which to fine-tune future propositions. Listen to this recorded webinar where Celent and FINEOS explore the changing landscape for life claims across the industry, both for Group and Individual, and the key trends being observed.