Absence management has outgrown paper trails and outdated systems—and the stakes have never been higher. In this thought-provoking conversation, Sarah Holdaway (VP of Product Management at FINEOS) sits down with Christy Traupe (SVP of Claims and Absence at FINEOS) and Melissa Behne (Absence Strategy and Product Lead at New York Life Group Benefit Solutions) to tackle the evolving world of leave administration. From the legal patchwork of compliance challenges to the game-changing power of AI, automation, and predictive analytics, this interview dives deep into how leading organizations are turning complexity into opportunity. Whether you’re navigating vendor selection, managing multi-state compliance, or looking to future-proof your absence strategy, this is a must-watch for HR leaders, employers, insurers, and tech-savvy decision-makers alike.
The guest speakers appearing in this video are solely responsible for their opinions which may not necessarily represent the opinions of other speakers and the companies that they represent. FINEOS and the issuers of New York Life Group Benefit Solutions are independent entities and each entity is responsible for the products and services that it provides.
