Reflecting on the inaugural FINEOS Customer Connect Canada (FCC) last week in Toronto, I’m more energized than ever about the opportunity ahead, for FINEOS and our clients, to transform the employee benefits experience across North America, especially in Canada
As the only platform actively reimagining core insurance solutions with embedded AI, FINEOS is not just envisioning the future, we’re building it now. And we’re doing it alongside clients who share our commitment to creating smarter, more human-centered experiences.
At FCC, we had the privilege of hearing from an exceptional group of thought leaders across FINEOS, AWS, and our client community. The insights shared sparked meaningful conversations that are continuing well beyond the event, and I’m excited to carry that momentum forward.
Together with Michael Kelly, Christy Traupe, Barry Duffy, Korie Jackson, and myself, we shared the FINEOS vision for a modern, intelligent core solution: one that supports financial scalability, enables exceptional customer experiences, and delivers a future-ready technology platform.
Our partners at AWS showcased the power of our strategic collaboration, a model of innovation and trust that’s setting a new industry standard. And most importantly, Securian Canada offered a powerful, authentic perspective on what it means to drive customer value through deep internal alignment and partnership.
A heartfelt thank you to our generous sponsors, Deloitte and KPMG, for hosting the networking breakfast and lunch. Your support helped create a welcoming space where clients, partners, and colleagues connected in meaningful ways. These conversations, and the new relationships that formed, were among the most valuable parts of the event. True collaboration in action.
After a week full of insights, connections, and renewed momentum, one thing is clear:
I’m grateful, inspired, and ready to go!
