Core Insurance Systems and the Sunk Cost Fallacy
Michael Kelly, CEO
The result of sunk cost fallacy leads to multiple problems for the carrier – budgets wasted, business lost, ...
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The Expanding Importance of the Chief Information Officer for Life, Accident and Health Insurers
Michael Kelly, CEO
The CIO is a top team position; the same level as Sales, People (HR), Customer Service, Operations, Product, and ...
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Life, Accident and Health Core Systems – The Vendor and Product Selection Process: Choosing the Right Partner
Michael Kelly, CEO
For this blog, I’d like to give some personal insights on the selection of a core system and vendor. It is crucial ...
Read MoreThe Life, Accident and Health Insurance Industry Imperative: Inflexible legacy admin systems MUST get out of your way
Michael Kelly, CEO
Today’s customer wants to be serviced faster and more efficiently than ever before. They are used to great ...
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Serving Today's Digital Customer
Michael Kelly, CEO
We hosted our 10th Annual FINEOS Global Summit October 17 – 19, in San Francisco, CA with the theme of ...
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Insurance in the Digital World - the truth is out there
Jonathan Boylan, Chief Technology Officer
Digital is with us Consumers today already use multiple channels of communication and switch freely between them in ...
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