As today’s workforce demands more personalized, seamless benefit experiences, insurance carriers can no longer afford to manage voluntary benefits, disability, and absence in silos. Integration is no longer optional — it’s a business imperative. That’s where FINEOS leads the way.
The Experience Gap
When an employee faces a serious health issue or needs time away from work, the last thing they need is a disjointed system. Yet many still encounter fragmented experiences — from disability claims to paid family and medical leave and voluntary benefits like critical illness or hospital indemnity — often managed by separate systems, teams, and workflows.
The result? Confusion, duplicated paperwork, delays in care and claims, and inconsistent communication — all of which negatively affect return-to-work outcomes, employee satisfaction, and ultimately, an employer’s bottom line.
A Carrier’s Operational Burden
For carriers, lack of integration means inefficiencies across the board. Data silos slow down claims, inflate administrative costs, and make it difficult to provide the level of service today’s employers and claimants expect. Without a clear, unified view of a claimant’s status, opportunities for proactive support are missed — and errors become more likely.
FINEOS: Integration by Design
FINEOS addresses these challenges through a truly integrated platform purpose-built for life, accident, and health insurance. With FINEOS AdminSuite, carriers can manage everything from New Business and Underwriting through to Claims, Absence, Billing, and Policy — all on a single system.
This is more than system connectivity — this is suite cohesion. FINEOS enables carriers to treat disability, absence, and voluntary benefits as a single, unified case — all tied to one claimant, one event, and one streamlined process.
The Benefits of the FINEOS Approach
With FINEOS, integration is tangible and immediate:
- Claims Adjusters access a 360-degree view of a claimant’s leave, disability status, and voluntary benefits — all in one place.
- Employers gain access to unified dashboards and real-time reporting, simplifying compliance, planning, and decision-making.
- Employees only need to submit one claim, one set of documentation, and receive clear, consistent communication across the board.
This reduces friction, accelerates claims decisions, and ensures a more empathetic and supportive experience for those going through difficult times.
Ready for What’s Next
As compliance requirements grow and workforce expectations evolve, carriers need platforms that are both smart and scalable. FINEOS is future-ready, enabling insurers to reduce operational overhead while delivering high-value, differentiated service to employers and employees alike.
Integrated benefits administration isn’t just the future — with FINEOS, it’s here now.
Learn how FINEOS can transform your claims, absence, and benefits operations at www.fineos.com.
