New York Life Group Benefit Solutions

New York Life Group Benefit Solutions (NYL GBS) is a leader in the US Group Insurance Market, providing expertise and consultative strength to help businesses and their employees be more financially protected and productive. NYL GBS manages a 4.1-Billion-dollar book of business across group life, accident and disability insurance and has approximately 9 million customers.

NYL GBS leverages FINEOS AdminSuite for all facets of core employee benefits administration that were historically managed out of six back-office applications. As a single platform, FINEOS AdminSuite provides centralized policy administration, integrated claims and leave management, and complex billing and revenue management capabilities together with digital enablement and analytics to further enhance the experience for employers and their employees. NYL GBS Teams are empowered to focus on customers instead of systems administration and employers can count on real-time data, modern self-service tools, and a holistic view across all product lines.

Further reading:

Customer Case Study: New York Life Group Benefit Solutions – Core Administration System Total Digital Transformation