FINEOS Claims – the leading Life, Accident and Health customer-centric, web-based claims processing software solution. Used globally by over 50 insurance organizations, FINEOS Claims supports both group and individual claims on a single platform. It has been deployed by carriers of all sizes, from small departmental claims teams to large teams with thousands of users and millions of claims. Scroll down to see the benefits your organization can enjoy from using FINEOS Claims.

Offer superior customer service

Learn how you can:

  • Increase your knowledge of customers
  • Build trust
  • Increase customer retention

Gain insight

Learn how you can:

  • Optimize and reconfigure the claims process to meet changing circumstances
  • Accurately forecast reserves
  • Improve understanding of customer lifetime value


Learn how you can:

  • Meet customer demands for multi-channel, 24/7 digital engagement
  • Collaborate via individual FINEOS Viewpoints
  • Deploy on-premise, in the cloud, or via SaaS

Improve claims administration

  • Improve customer service
  • Gain full and detailed audit trails
  • Automate standard processes

Achieve better claimant outcomes

  • Reduce claims duration through improved rehabilitation and return to work
  • Improve reserve accuracy through tighter claims management
  • Improve claims outcomes – for the claimant, the employer and the insurer

Top Ten Claims Processing and Management Solution Providers 2019

FINEOS is delighted to be chosen by Insurance CIO Outlook


FINEOS AdminSuite

FINEOS Absence

  • Integrated with FINEOS Claims
  • Covered paid and unpaid leaves
  • Simplifies compliance
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FINEOS Billing

  • Combined or separate bills
  • Reduced billing leakage
  • Automated cash application
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  • Provides straight-through processing
  • Increases accuracy and compliance
  • Covers payments and return to work
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FINEOS Payments

  • Automated
  • Accurate
  • Payroll Continuity
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  • Set up cases quickly
  • Service all tiers and admin modes
  • Connect to digital ecosystem
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FINEOS Provider

  • Drive outcome-orientated engagement
  • Manage service approvals
  • Accelerate rehabilitation and return to work
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