FINEOS White Paper: Claims Service Differentiates Insurers

Enhance Customer Service & Enhance Your Brand

Companies can improve their customers’ perceptions. Strategies that pay dividends include advertising campaigns, new branding initiatives, hiring branding consultants and high-profile leaders, and improving services. Improving services offers insurers a way to rise above the competition. The key is to improve claims service, an area ripe with potential. It’s here where insurers and policyholders engage each other in a telling way.

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