Most insurers don’t lack claims data. They lack the ability to unlock the valuable information contained in their claims data. Siloed systems and organizations, incompatible internal data models, and poor reporting and analytics capabilities hamper the industry’s attempts to transform claims departments into data-driven, insight-based operations. To their credit, many insurers recognize that leveraging analytic tools and their internal data is the key to impacting claims outcomes, and are investing accordingly.
This webcast explores the issues and industry trends, suggests an approach, gives examples of steps that can be taken to not only gain the insights necessary to improve the business, but to actually drive optimum processes by using modern claims technology.