The Team

The FINEOS Professional Services Team is focused on enabling customers to realize the business benefits of the FINEOS AdminSuite. Our world class services team provide the skills and support needed to successfully implement the suite, and work with you continuously to ensure your success.

FINEOS understands your business challenges and focuses on a quick, lean, and agile implementation to enable you to minimize time-to-value.

World Class Expertise

Our global Professional Services teams are highly skilled and experienced. The teams consist of business and technology specialists, industry experts, project management professionals, and implementation consultants who operate across our main North America, EMEA, and APAC centers of operations.

Deep and Wide Experience

Our extensive implementation experience is gained from successfully deploying the FINEOS AdminSuite around the globe, in multiple lines of business, for diverse sectors, and for a varying scale of customers. Our Professional Services team is backed by a global network of FINEOS practice resources, partners, and subject matter experts.

Support

FINEOS Services helps ensure your success with FINEOS products. Through rich support options, a diverse array of consultative services, and robust educational and certification programs, FINEOS Services helps your teams get the most from your FINEOS investment.

Customer Support

Get the 24/7 assistance you need from our global teams.

Services

Let Professional Services guide you toward the most efficient and valuable implementation of the FINEOS AdminSuite.

Corporate University

Corporate University provides the right blend of training, consultation, and certification to help ensure you meet your business goals.

Customer Focused

We focus on the customer – not the project. The FINEOS Professional Services team brings a comprehensive skill set and proven leadership to every customer.

World Class Service Execution

When you work with the FINEOS team you can expect:

  • Delivery of quick wins and business benefits early via short project timelines
  • A product-centric implementation focused on solving business problems
  • An Agile Implementation approach
  • Small, experienced implementation team
  • Collaborative, straight-talking, cost-conscious approach to the project
  • Focus on customers and building long-term partnerships
  • Strong project governance, project planning, and risk management
  • Implementations aimed at lowering total cost of ownership
  • Planning for future AdminSuite upgrades