The TAC (The Transport Accident Commission) of Victoria, Australia is a government-owned organisation set up in 1986. Its role is to pay for treatment and benefits for people injured in transport accidents. It is also involved in promoting road safety in Victoria and in improving Victoria’s trauma system. The TAC is a “no-fault” scheme. This means that medical benefits will be paid to an injured person-regardless of who caused the accident.
The FINEOS solution went into production at TAC in 2008 with 600 users. The delivery team worked closely to complete the project which involved replacing TAC’s existing nineteen systems with one.