FINEOS Absence sets a new standard for the administration of leaves of absence. The solution assists carriers with the challenges they face today and enables them to focus on providing innovative services and processes to their clients while growing their business. It enables a single book of record for all absence management related services and tight integration with the FINEOS Claims system to enable a streamlined efficient operation and a complete customer care service.
Benefits of FINEOS Absence
Foundationally solid Employer Leave Policy and Leave Plan Rules Engine
FINEOS Absence enforces compliance and consistency while being able to easily capture the uniqueness and complexities of various leave plans, including multi-level exception and restriction processing. It provides a single book of record that is easy to access, view and update by multiple users.
Provide Superior Customer Service
One claim event allows for easy access to view, manage and track which includes utilization of rules based workflows and assignment for special handling requirements. Internal and external managed benefits and programs, such as EAP, STD, LTD, WC, Wellness, Return to Work, Stay at Work, Vocational Health, etc. will be easily integrated and allow specific activity handling based on employer processing needs. Carriers can serve each client based on their leave policies and benefit needs.
Leverage New Technology
Utilize existing FINEOS platform and capabilities
Carriers can take advantage of FINEOS configuration, rules, workflows, tasks and document management. The solution is built on the market-leading FINEOS Digital Platform and utilization of absence management plan design from FINEOS Policy. Carriers will have the flexibility to customize leave management processes for their clients utilizing best-in-class modern technologies.
Part of the FINEOS AdminSuite
To learn more about FINEOS Absence, get in touch