Please Join us for our Webinar

Date: Thursday October 8, 2015

Time: 9am PT / 12pm ET / 5pm BST



Tom Benton, Vice President, Research & Consulting, Novarica

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James Hehir, Product Manager, FINEOS

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Chuck Johnston, Chief Marketing Officer, FINEOS

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Group insurers that want to thrive in today’s competitive marketplace realize that they must satisfy customer expectations with quality service and continual product development.

As agents and clients demand user-friendly, self-service capabilities, savvy insurance companies are updating and streamlining their key customer-facing applications, especially billing systems.

Join us in this webinar to learn how a flexible and responsive billing system can be a strategic enabler. Three industry experts will discuss the results from a Novarica survey on billing system capabilities at mid-to large-size group carriers that offer group life and voluntary benefits/worksite products. You’ll learn what CIOs and IT leaders think about the challenges and limitations of their current billing solution and their views on what is important in a future system.

Don’t miss this opportunity to gain insight into ways to enhance the customer experience and improve customer retention rates by moving to a more functional, configurable, and better integrated billing system.