Boundary Conditions
Eoin Kirwan, VP Product Management
Being attracted to complexity, I naturally chose ‘Complex Analysis’ as a module in college (who could resist, ...
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Insurance in the Digital World - the truth is out there
Jonathan Boylan, Chief Technology Officer
Digital is with us Consumers today already use multiple channels of communication and switch freely between them in ...
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A welcome addition to choice in the cloud
Jonathan Boylan, Chief Technology Officer
Last week Microsoft announced the first technical preview of Azure Stack, the hybrid cloud platform which allows ...
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Emerging trends in health insurance
Graham Newman, European Product Marketing Manager
Health care is changing. It is moving from reactive to preventative driven by changes in attitudes and advances in ...
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Six Advantages You'll Get From Omni-Channel Customer Service
Graham Newman, European Product Marketing Manager
Omni-Channel Customer Service is one of the latest buzz-phrases claiming to be an essential component of an ...
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Who is tomorrow's insurance customer?
Chuck Johnston, Chief Marketing Officer
Can A New Class of Worker Unravel the Insurance Value Chain? ‘Customer’ is a complex topic for a software ...
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Who Sells Life Insurance Now?
Graham Newman, European Product Marketing Manager
In the future, where will you buy your insurance? Or to put it another way, if you are an insurer, how will you ...
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Group Billing: When Premium Payments Are Late
James Hehir, Product Manager, FINEOS
One area that typifies the modern conundrum of marrying efficiency with good Customer Experience, (CX), is group ...
Read MoreWho's in Charge Here?
Graham Newman
Once upon a time, long ago and in a land far away, companies controlled their own marketing. All decisions about ...
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How insurers can gain maximum value from their FINEOS investment
Fergal Heffernan
The value of a technological asset is not fixed at the point you begin using it. At FINEOS we are passionate that ...
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FINEOS Global Summit 2015 - Day Two
Graham Newman
The second day of the 9th Annual FINEOS Global Summit began with an excellent keynote address from industry ...
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FINEOS Global Summit 2015 - Day One
Graham Newman
The first full day of the 9th Annual FINEOS Global Summit got underway yesterday with a fascinating keynote address ...
Read MoreSlow Learners or a Different Class?
Eoin Kirwan
In a thoughtful new article by Eoin, part of the ‘FINEOS Perspective’ series, he investigates the issues ...
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When can a Medical Code be a good Payment Code?
Rob Say
Product Manager, Health and Medical, FINEOS Anyone looking at the business of paying medical claims very quickly ...
Read MoreIt’s 11PM. Do you know where your customer data is?
Chuck Johnston
Chief Marketing Officer, FINEOS Managing customer data efficiently and safely is a critical concern for any service ...
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2014 ICA Annual Education Conference
David Schulman
Senior Sales Consultant, FINEOS I had the honor of attending ICA’s Annual Education conference, this year held in ...
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LIMRA Group and Worksite Benefits Conference
Michael Kelly
CEO, FINEOS A couple of weeks ago, I attended the LIMRA Employee Benefits conference in Baltimore with a FINEOS ...
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The New Insurance Model "Insurance as a H2H Experience"
By Steve Dorn, SVP Strategic Product Group, FINEOS In 1999 Bill Gates, former president of Microsoft wrote a book ...
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Slowing Down to Speed Up - I'm Glad I Missed that Flight
Michael Kelly
CEO, FINEOS In October 2011, when the world was still very much reeling from the effects of the Global Financial ...
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Stopping Claim Overpayment Leaks
Colm O'Connor
A recent report documented that up to 7 billion gallons of water is lost to poor infrastructure in the USA every ...
Read MoreClaims Transformation - Part 2
By Graham Newman, European Product Marketing Manager, FINEOS I recently chaired a discussion at TINtech on the ...
Read MoreClaims Transformation - Part 1
By Graham Newman, European Product Marketing Manager, FINEOS I recently chaired a discussion at TINtech on the ...
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Fraud Detection - it's not just about data, it's about relationships
Drew Patterson, Business Consultant, FINEOS
By some estimates, insurance fraud siphons $80 billion out of consumer’s pockets, annually. That should be evidence ...
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FINEOS at TINtech 2014
We are delighted to sponsor this year’s TINtech conference which will take place tomorrow, Thursday 12 June, ...
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Mind the Gap
Michael Kelly
We’ve heard the warning before, indeed, those of us who travel by public transport, and I’m thinking specifically ...
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