Webinar this Thursday: Rising to the Challenge of Absence Management
CJ Commoss, Product Manager
Join us this Thursday for a 45-minute live webinar where experts will discuss today’s expectations around absence ...
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Strong Customer Partnerships Make All the Difference: Observations from the 10th Annual FINEOS Global Summit
Steven McGonagle, Senior Product Manager, FINEOS
I am the newest member of the FINEOS Product Management team and had the good fortune to join just in time to ...
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Highlights to Look Forward to at the FINEOS Global Summit 2016
Victoria Jamison, Senior Marketing Manager
This week we have been counting down to the FINEOS Global Summit which kicks off in San Francisco on Monday. In ...
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Demo Booths at the FINEOS Global Summit 2016
Victoria Jamison, Senior Marketing Manager
If you are planning to attend the FINEOS Global Summit 2016 taking place next week in San Francisco, remember to ...
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Keynote Speakers at the FINEOS Global Summit 2016
Victoria Jamison, Senior Marketing Manager
We are delighted that our first keynote speaker, who will take to the stage on Tuesday morning, will be Dr. James ...
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Only One Week until the FINEOS Global Summit Kicks off in San Francisco
Victoria Jamison, Senior Marketing Manager
The FINEOS Global Summit 2016 agenda will be comprised of informative and educational sessions relating to this ...
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A View from the Top
Alison Murphy, Senior Marketing Manager
Highlights from a panel discussion at the LIMRA 2016 Group & Worksite Benefits Conference
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Knowledge is an asset - where do you keep yours?
Joe Henderson, Business Consultant
What happens when knowledge disappears when your 'go-to' person retires? What do you do?
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Three Ways to Simplify Your Claims Operations
Barry Duffy, Product Manager
I ran a webinar last week focused on working smarter and improving claims outcomes. We had a lot of interest which ...
Read MoreThe little green book and the evolution of a technology journey
CJ Commoss, Product Manager
Notes and key words from my little green book of learnings and experiences that I sometimes reference to remind me ...
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Six Rules for Delivering a Superior Customer Service
Graham Newman, Product Marketing Manager
How to deliver a superior customer service that meets rapidly changing consumer demands.
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Claim the Future
Chuck Johnston, Chief Marketing Officer
#ClaimTheFuture is built around these three simple ideas: You can provide “Knock Your Socks Off” service; You can ...
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What Have Claim Analytics Ever Done for Us?
Adam Dunne, FINEOS Product Manager
What have data analytics ever done for us? Well, quite a bit actually, but they still haven’t given us anywhere ...
Read MoreMaking Superior Customer Service a Reality
Graham Newman, Product Marketing Manager
Customer service is central to claims operations Insurers have traditionally spent a lot of effort on developing ...
Read MoreOur 10th Annual FINEOS Global Summit
Alison Murphy, Marketing Program Manager
We’re coming up on our tenth annual FINEOS Global Summit. The event has grown tremendously over the years, with ...
Read MoreThe Top 5 Claims Challenges for Life, Accident and Health Insurers
Graham Newman, Product Marketing Manager
The claims service defines the relationship between the insurer and the insured in ways that no other interaction ...
Read MoreMeet John Smith, Insurance Consumer of Tomorrow
Chuck Johnston, Chief Marketing Officer
At FINEOS, we recognize our core insurance solutions need to have data models and omni-channel communication ...
Read MoreFMLA - Ideas creating beneficial change and administrative complexities
CJ Commoss, Product Manager
FINEOS is committed to encouraging, promoting and implementing ideas that create beneficial change to service the ...
Read MoreInsurers: Should you intervene in your claimant’s recovery?
Graham Newman, Product Marketing Manager
Excellence in customer service is a top priority for most insurers today, with all insurers aware of the importance ...
Read MoreInsurance Technology - The Threat of Change
Graham Newman, Product Marketing Manager
Insurance is heavily regulated and the burden is keenly felt, particularly when legislation changes. Dealing with ...
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Winning on Customer Service – Same Day Claims Payments
David Nicolai, SVP
The benefits of Same Day Pay can give you a strong differentiator with a service that all customers will ...
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Disability insurance should be more than just “pay check protection”!
Paul Barry, SVP Account Management
There is a growing realisation that restitution is better than just recompense in the world of disability claims. ...
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Write-Back – What is the Fuss All About?
Ashish Saxena, Principal Consultant
Write-Back, the ground breaking functionality that allows the IT systems of Lloyd’s managing agents to interact ...
Read MoreAre Insurers Ready for the New Worker? The Future of Work and Benefits
Chuck Johnston, Chief Marketing Officer
As FINEOS continues to provide insurers with superior technology solutions that enable them to care for the people ...
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For the Life, Accident and Health Industry - the Change We’ve Been Waiting for has Already Arrived
Michael Learned, Senior Product Manager
Group LA&H insurers have invested significantly to improve customer experience and accommodate the changing nature ...
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