Allison Morgan, Solutions and Strategy Leader
It’s no surprise that compliance remains one of the most challenging aspects of managing leaves of absence. In 2023 alone, 138 leave-related state laws were adopted, enacted, or amended, and...
Read MoreDan Watt, Senior Vice President of Product Management
In the fiercely competitive insurance world, customer satisfaction – often indicated by 5-star reviews and glowing referrals – is paramount. One of the most effective – and overlooked — ways...
Read MorePatricia Zuñiga, IDAM Compliance Manager
It’s the most wonderful time of the year – and one of the busiest! Amidst decking halls and ringing sleigh bells, employers should be reviewing their leave policies and updating...
Read MoreChristy Traupe, SVP Claims and Absence
Where possible, every insurer wants to take advantage of automation to improve business operations. Automation in claims management allows the case manager to focus on high-value tasks and increases the...
Read MoreLori Welty, Esq. SVP Product Compliance
The winter months find me with more indoor time, which can translate to more time in front of the television. While I can’t say I spend all this time on...
Read MoreLori Welty, Esq. SVP Product Compliance
They say, “Any publicity is good publicity,” but PR professionals looking at Kyte Baby’s recent press would likely disagree. The small Texas-based online baby apparel startup came under fire for...
Read MoreLori Welty, Esq. SVP Product Compliance
In Part I of this story, we discussed the “Kyte Baby” incident where a mother of a newly-adopted preemie was denied a workplace accommodation by the small business that employed...
Read MoreChuck Johnston, Chief Marketing Officer
Simplicity is often the key to solving complex problems. How do we make intricate tasks effortless? How do we streamline complicated processes? How can everyone, regardless of their technical expertise,...
Read MorePatricia Zuñiga, IDAM Compliance Manager
As it celebrates its 31st anniversary this month, the Family and Medical Leave Act (FMLA) continues to be the fundamental law that employers nationwide must understand when implementing absence management...
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