Resources

FINEOS White Paper: Disruption in the Employee Benefits Market

The intersection of changing regulation, employer cost pressures, and the rise of consumerism is creating disruption in the employee benefits market, a market that has traditionally been both operationally complex and relatively resistant to change compared to other segments of the insurance market. Could this disruption serve as a catalyst for creating real enterprise transformation, beginning with process and technology change in the back ...

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FINEOS Technology Brochure

The FINEOS technology team is here to help and is led by people who have worked in insurance for decades and been part of the transition from mainframes to web technology. We understand the complexity and heritage of the insurance IT environment and know that to support the business we need to meet those high expectations while integrating into existing IT assets. In many ways, FINEOS is the solution you would design if you could dedicate ...

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FINEOS Claims for Disability Insurance

Managing a disability claim is both an art and a science. On the artistic side, claims professionals must interpret potentially complex and non-stable medical diagnoses against a backdrop of socioeconomic issues, such as varying levels of job satisfaction and re-training needs. The scientific part of the job, then, is dealing with the complex environment created by regulatory compliance, internal business processes, …

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FINEOS Webinar: Is Your Data Ready for Predictive Analytics?

The use of predictive analytics in disability insurance is certainly not a new topic, but one that can be intimidating when looking at applying it to your own claims data to help you make important decisions. The benefits, however, cannot be overlooked. They include, but are not limited to: Reduced claims leakage, More opportunities for early intervention, Improved/shortened claim durations, More effective use of existing claims handlers' ...

FINEOS White Paper: Challenge to Change by David Smith

Over the next decade and beyond, a combination of forces will transform the world as we know it. Global economic advantage is being redistributed and several economic certainties from as recent as 2007 now seem extremely distant. Rising life expectancy is rapidly altering the calculations of product and service providers as well as impacting the face of tomorrow’s workforce. Rapidly evolving social attitudes, enabled and at times ...

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Customer Case Study: Royal Bank of Canada - Groundbreaking Change at RBC Insurance

In 2004 RBC Insurance (RBCI), the insurance arm of the Royal Bank of Canada (RBC), acquired the UnumProvident Canada Operations (UPC). This acquisition gave RBCI a number one market position in Canadian Living Benefits (Individual Disability Insurance and Critical Illness Insurance) and a strong presence in the Group Long Term Disability (LTD) market. By purchasing the Canadian business from UPC, a contractual agreement was struck to ...

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