Resources

Attendees at the FINEOS Claims Global Summit 2011, which took place in San Francisco, discuss their experiences.

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Perspectives on Claims Best Practices

Peter Le Beau is Co-Chairman of The Protection Review and a member of the Board at FINEOS. Here he talks about his ...

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Views on the Challenges Faced by Insurers

Patrick Sheridan is an Insurance Associate Partner at IBM. During the FINEOS Global Summit in 2012 he shared some ...

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Effectively Managing Claims Amidst Rising Medical Costs

John Leonard, President & CEO, MEMIC, provided a keynote at our Global Summit in 2012. Here he shares some of his ...

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Insurance: Challenge to Change, David Smith, CEO, Global Futures & Foresight

David Smith, CEO, Global Futures & Foresight, provided the keynote presentation at the FINEOS Global Summit in ...

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Assurant Employee Benefits: Using FINEOS to Reduce Paperwork

Karen Kelly, Manager, Business Project Team at Assurant Employee Benefits, discusses how they have been using ...

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FINEOS Claims for Hospital Indemnity

Datasheets

FINEOS Claims for Accident Insurance (AI) and Hospital Indemnity (HI) are best in class, customer-centric, ...

FINEOS Perspectives: Understanding the Claims Experience

Michael Kelly, CEO, FINEOS, talks through the claims experience.

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FINEOS Perspectives: The Partnership Approach with Customers

In this video, Michael Kelly, CEO, FINEOS and Ian Lynach, Chief Commercial Officer, FINEOS, discuss how the company ...

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FINEOS Perspectives: Supporting the Fight Against Fraud

Eoin Kirwan, VP Product Management, FINEOS, discussed how FINEOS is supporting organizations in their fight against ...

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FINEOS Perspectives: Overview of Claims Payments

Eoin Kirwan, VP Product Management at FINEOS, provides an overview of how the FINEOS Solution handles payments.

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FINEOS Perspectives: Mobile Platforms in Insurance

Jonathan Boylan, CTO, FINEOS, chats about mobile platforms in insurance.

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FINEOS Perspectives: Integrating Claims Personas into the Product Development Lifecycle

Eoin Kirwan, VP, Product Management, discusses how they integrate claims personas into the product development lifecycle.

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FINEOS Perspectives: Information Exchange in the Claims Process

Jonathan Boylan, CTO, FINEOS, discusses how information is exchanged between all parties involved in a claim.

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FINEOS Perspectives: The Benefits of FINEOS Technology

Jonathan Boylan, CTO, FINEOS, discusses the benefits of the FINEOS Technology Platform.

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An insight into working at FINEOS

Michael Kelly, CEO, FINEOS provides an insight in to working at FINEOS.

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White Horse Insurance (Thomas Cook Group): FINEOS Claims for Travel Insurance

Testimonials

A look at the benefits that FINEOS Claims has delivered to this UK travel insurer.

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FINEOS White Paper: APRA Prudential Practice Guide SPG 250

As the provider of an insurer’s claims management system, FINEOS sees itself as playing an important role in ...

FINEOS White Paper: Insurance Innovation

“Insurance companies have five years to embark on business model refashioning; any longer and they risk severe ...

FINEOS White Paper: The Future of Disability Claims Management

This whitepaper outlines the changes in the disability market from both a medical and a technical perspective and ...

FINEOS White Paper: Recent Trends in the Australian Disability Income Protection Insurance Market. Are There Lessons for Other Markets?

The Australian Life insurance market accounts for 1.67% of the world market but in recent years has been “punching ...

Customer Case Study: Friends First – Enhanced Customer Service and Operational Efficiency

Case Studies

Friends First and FINEOS have a longstanding relationship dating back to 1998 when the FINEOS CRM & Workflow system ...

FINEOS White Paper: Building the Business Case for a New Life Claims System

A compelling business case is needed to provide the motivation and prioritization to introduce a new claims ...