Customer Case Study: Royal Bank of Canada - Groundbreaking Change at RBC Insurance

In 2004 RBC Insurance (RBCI), the insurance arm of the Royal Bank of Canada (RBC), acquired the UnumProvident Canada Operations (UPC). This acquisition gave RBCI a number one market position in Canadian Living Benefits (Individual Disability Insurance and Critical Illness Insurance) and a strong presence in the Group Long Term Disability (LTD) market. By purchasing the Canadian business from UPC, a contractual agreement was struck to ...


Views on the Challenges Faced by Insurers

Patrick Sheridan is an Insurance Associate Partner at IBM. During the FINEOS Global Summit in 2012 he shared some of his views on the challenges insurers are facing. Here he provides an overview.