Blog

Zen Desks

Eoin Kirwan, VP Product Management, FINEOS While I was touring a customer’s claims department recently, I had a nagging sensation that something was missing. Then it struck me. Clutter. There...

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Striking the Balance at Claim Time

Fergal Heffernan, Customer Engagement Manager – EMEA, FINEOS I believe that an insurance claim presents an opportunity for insurers to save money, retain customers and gain more market share. This...

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Thinking Inside the Box

Guy McClintock, Solution Architect Stream Lead, FINEOS At the start of every FINEOS implementation there is an oft heard mantra “we want to stay close to base product”. As a...

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The Successful Disability Claims Audit

Devery Johnson, Senior Business Consultant, FINEOS While every claims professional is diligent, the word “audit” has a way of instilling fear in the hearts of men! But it needn’t, and...

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Listening to Your Users

Neil Kelly, Solution Architect, FINEOS Do You Listen To Your Users? New claims management solutions, and indeed any large IT exercise, are driven by senior individuals in an organisation, often...

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What's the Scope of your Project?

Guy McClintock, Solution Architect Stream Lead, FINEOS A couple of weeks ago I was having a coffee with my brother in law and I asked him what the worst part...

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